First try again. Simple typo errors are the most frequent cause.

Remember to use your Widener email username (without @widener.edu) and your password.

If you still can't logon try one of the following:

1. Go to my.widener.edu > search 'password' > use Password Self-Service to change your password
2. Visit the new 'Technology Service Center' in the library on the main floor
3. Contact the ITS Department by submitting a 'quickticket'

Additional ITS help at Wireless Info

FAQ: When I change my password using the Password Self-Service, why do I get locked out of my mobile device when I try to log in?

When you change your Widener password you have to change your password on all your devices as well i.e. tablets, e-readers, smartphones, laptops, etc. What happens when you get locked out is that your previous password is still saved on those mobile devices and it needs to be updated with the new one. This is similar to when you have to change your password in your email on your devices.